Privacy Policy for Pickleballerz Pty Ltd

Effective Date: January 1, 2025

1. Introduction

Pickleballerz Pty Ltd values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our website, services, or interact with us in any way.

For any privacy-related inquiries, you can reach us at davidz@pickleballerz.com.au.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Your name, email address, phone number, and mailing address
• Booking & Payment Details: Information related to court bookings, event registrations, and payments (processed through secure third-party systems)
• Account Information: Login details and preferences (if applicable)
• Technical Data: Your IP address, browser type, device information, and usage activity on our website
• Communication Records: Emails and messages you send us, including inquiries and customer support requests

3. How We Use Your Information

We may use your information to:

• Manage court bookings, event participation, and memberships
• Process payments and send you booking confirmations or receipts
• Communicate updates, promotions, and club news (only if you've opted in)
• Provide customer support
• Improve our website, services, and overall experience
• Comply with legal and regulatory obligations

4. Sharing Your Information

We do not sell your personal information. We may share it only with:

• Trusted Third Parties: Who provide services such as website hosting, payment processing, and communication tools
• Regulatory Authorities: When required by law or for the protection of our legal rights
• Business Transfers: In the event of a merger, acquisition, or restructure

All third parties must maintain the confidentiality and security of your data.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Despite these efforts, no internet-based service is ever completely secure, so we encourage you to take precautions with your own information.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections or deletion
• Withdraw consent to receive marketing materials
• Object to or limit how we process your data

To exercise any of these rights, please email us at davidz@pickleballerz.com.au.

7. Cookies & Tracking

Our website may use cookies and similar technologies to enhance your experience, collect analytics, and help us improve our services. You can control cookie settings via your browser.

8. Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted here with an updated Effective Date. Your continued use of our services signifies acceptance of any changes.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Pickleballerz Pty Ltd

Email: davidz@pickleballerz.com.au